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Logistics Operations Manager
3 weeks ago(11/21/2018 7:47 AM)
Position Category for Posting
Supply Chain/Transportation Management
Company/Location (search) : Country (Full Name)
An ideal candidate has a background in transportation and excellent program management skills. He/she has the ability to lead and mentor people; analyze data and make sound recommendations in an often ambiguous environment. One of the main responsibilities in this role is to standardize and improve processes; while analyzing and eliminating root cause of defects within the current systems. This job will require exceptional communication skills and the ability to influence change at a local (facility) and global level.
Responsibilities include, but are not limited to: • Manage and develop a team of 4-8 employees to carry out daily tasks to ensure exceptional transportation services. • Strategic planning and forecasting, appraise performance, resolve problems, and address staffing needs. • Responsible for the overall quality, performance and customer service for the EU Sort Center team; which provides continual, tactical communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers). • Ability to scope out business and functional requirements for the Amazon tech teams who create and enhance the software systems and tools we use • Work within various time constraints to meet critical business needs; while measuring and identifying activities performed. • Ability to develop and share best practices with our Global Transportation Operations teams • Ability to work nights and some weekend shifts as needed (this team provides tactical support to Amazon’s fulfillment network 7 days/week).
A completed Bachelor’s Degree from an accredited university or 2+ years of Amazon experience
MS Office experience required, with intermediate level in: Excel, SQL or Access
Experience querying data and developing performance metrics
Knowledge of Lean and Six Sigma methodologies
2+ years’ experience managing or supervising teams
Excellent communication skills (English, written and verbally and local language)
• MBA or Master’s Degree in: Engineering, Operations, Logistics or related fields • Experience in manufacturing, transportation, customer service and/or distribution environments • Expertise in Lean and Six Sigma methodologies • Ability to handle changing priorities and use good judgment in stressful situations
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
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