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Shift Manager M/F

Shift Manager M/F

Job ID 
# Positions 
Company/Location (search) 
Posted Date 
Position Category for Posting 
Fulfillment & Operations Management
Recruiting Team 

Job Description

If you’re looking for an opportunity to be a part of a progressive, dynamic and fast-paced work environment and are excited by the opportunity to build something new, we need exceptionally customer-focused, data driven and inventive people to help us.

If you have a quality focused, customer obsessed industry background which carries with it experience of working in a fast paced, ever changing and ambiguous environment (such as manufacturing, the military or engineering for example) we'd love to hear from you.

Some of the things you’ll get involved in are:

· Overseeing the delivery of Amazon orders
· Support operations leadership team in daily management, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers, including agency management representatives and their drivers.
· Finding simple, smart and innovative ways to improve how we work for the benefit of our customers and on budget, and driving forward the implementation of that vision
· Working to KPIs such as Delivery On Time, First Time Delivery Success and Enhancing Customer Service
· Successfully managing relationships with driver suppliers and inspiring the workforce to achieve and exceed
· Thinking analytically about project management with attention to detail, the ability to influence others and exceptional organisational skills.
Being obsessed by metrics and diving deep to find root causes quickly, to drive improvements

Basic Qualifications

• A forward thinker, with an ability to manage high levels of ambiguity and thrive on change.
• Qualifications in Engineering, Operations, or related fields is a plus
• Excellent written and verbal communication skills (both in local language and English); ability to communicate effectively and build partnership relationships with both agency management representatives and their delivery providers
• Experience with performance metrics and process improvement with demonstrable problem solving skills and analytical skills
• Ability to work for different managers: we move managers around to meet business needs and as our business grows and you must adapt to changes in management
• Excellent customer service skills and interpersonal skills
• Direct management experience for employees and their performance
• Willingness to work flexible schedules/shifts/areas, including weekends, nights, and holidays
• Spanish Fluency is required

Preferred Qualifications

· A good understanding of commercial vehicle operations is desirable.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
Amazon takes your personal data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal data in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process.
If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal data with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.