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Databases Cloud support Associate - AWS

Databases Cloud support Associate - AWS

Job ID 
# Positions 
Company/Location (search) 
Posted Date 
Position Category for Posting 
Operations, IT, & Support Engineering
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Job Description

Amazon has built a reputation for excellence with recent examples of being named #1 in customer service, #1 most trusted, and #2 most innovative. Amazon Web Services (AWS) is carrying on that tradition while leading the world in Cloud technologies. AWS Support provides global technical support to a wide range of external customers as they build mission-critical applications on top of AWS services.

As a member of the AWS Support team you will be at the forefront of this transformational technology assisting a global list of companies that are taking advantage of a growing set of services and features.

We have a team of talented Support Engineers located in 8 countries around the world, and are growing rapidly.

Basic Qualifications

- Bachelor’s degree or at least two years of experience in an IT Technical role
- Knowledge of below technologies:
Linux, UNIX or Windows
Internet fundamentals

- Troubleshooting skills
- Passion to work with customers
- Excellent oral and written communication skills
- Ability to juggle many tasks in a fast-moving environment
- Self-starter
- Excited about technology

Preferred Qualifications

- Knowledge of Cloud Computing concepts
- Previous experience working with Relational Databases