Amazon.com, a Fortune 500 company based in Seattle, Washington, opened on the World Wide Web in July 1995 and strives to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online. Amazon’s Operations presence in Europe is growing fast and now includes the UK, France, Germany, Italy, Spain, Czech Republic and Poland along with our EU headquarters in Luxembourg.
Business Area: Operations – Fulfillment Center
Operations lies at the heart of the Amazon customer experience. Each action we take is driven by our customers, as meeting their expectations is one of our core values. The Operations teams in our fulfillment centers are responsible for managing a vast range of fast-moving inventory. From receiving into the fulfillment center to stowing, picking, packing and shipping to our customers, they work very hard to ensure that our customers receive what they want, when they want it.
As Amazon Operations continues to grow in EU, we are looking for top talent to join us and drive our success as well as their own careers. At the moment we have a number of open opportunities in the HR team at different levels across the EU.
At the moment we have an HR Manager opportunity. Our Human Resources Managers are experts in everything from employee relations to performance management, talent management to succession planning and employee engagement to legislative compliance. They are equipped to work at the heart of Amazon and act as business partners to line managers in all areas of the employee cycle. By joining the HR Team in Spain, you will work as an integral part of the HR and Management teams and play a critical role in developing and delivering the HR plan at our fulfilment centers.
Your responsibilities will include:
Lead and manage the HR team on a day-to-day basis. You’ll Dive Deep to understand metric anomalies and Invent and Simplify processes to drive continuous improvements on the site. You’ll integrate yourself within the National HR team, sharing best practice and expertise with your peers. You’ll have an open, credible communication style that makes you a ‘go to’ person and by taking pride in what you do and how you do it, you’ll be seen to lead by example.
Employee Relations & Engagement
You’ll understand employee engagement and have a Bias for Action to continue to make the site(s) a great place to work. You’ll be a true Business Partner, visible and a strong communicator who can ‘monitor the pulse’ of the site(s). You’ll use your experience and instinct to know what will drive engagement forward – great Leaders Are Right, A lot. Your solid HR background will be a platform on which you can build your credibility, earn the Trust of Others and will allow you to support and develop the Site Management team(s) and the Site HR team(s) when they are dealing with complex ER cases.
Recruitment and Selection
We’re passionate about Hiring and Developing the Best – it’s one of our Leadership principles. You’ll have that passion too and will work with the Site Management and Talent Acquisition Teams to ensure we attract select and develop great people.
Performance Management, Talent Management & Succession Planning
Our Annual Leadership Review process ensures that we identify, develop and retain our future leaders. You’ll be Customer Obsessed and will work with the Site Senior team(s) to help them create robust development plans and help them to maximize performance within their teams. You’ll Think Big about the development of people and will be a key coach and mentor for the Site Leadership team(s). You’ll ensure that the Learning interventions required on site are identified and implemented to plan.